Contact Us

This page explains how to get in touch with the editorial team behind Non Gamstop Casinos, what we can realistically help with, and where to go instead when your question belongs with a casino, a regulator or a support charity. Most messages we receive are about free spins casinos not on GamStop — how a spins offer works, why a headline figure comes with conditions, or why a page says something different from what an operator's own site says. Those are exactly the questions we want.

Write to us through the contact form or email address published on wrapidity.com. We read everything. We reply to as much as we can, prioritising corrections, factual queries and anything that suggests a page is out of date.

What to include so we can actually help

Vague messages take longest to resolve. A short, specific note gets a useful answer faster.

1. The page on wrapidity.com you are asking about, and the section or sentence if you can pinpoint it.
2. The casino brand involved, spelled as it appears on their site.
3. The exact offer wording you are querying — for example a free spins total, a percentage match or a wagering multiple.
4. The date you saw it. Offer terms change without notice, and a date tells us which version you are looking at.
5. What outcome you want: a correction, a clarification, or simply an explanation of a term.

Please do not send account numbers, passwords, copies of identity documents or card details. We have no access to any casino account and no legitimate reason to see that information.

What we can and cannot do

Where commercial relationships sit

Non Gamstop Casinos earns commission when a reader signs up with some of the casinos listed on this site. That funds the research. It does not buy a position, a rating or a favourable write-up, and contacting us as an operator will not change a score. If you believe a ranking looks commercially motivated, say so in writing and tell us which entry — we would rather answer that question than have it hang over the site. Our approach is set out in more detail on the about the editorial team page.

Three sites readers ask about most

These come up repeatedly in our inbox, almost always because the free spins headline is large and the conditions attached to it are not obvious. Ratings below are our own editorial assessments, not customer review scores, and were last checked on 23 September 2026.

Betmica

Top of our list and the most-queried brand we cover, largely because of the scale of the advertised welcome offer: 570% up to £5,700 plus 270 free spins. The questions that reach us are nearly always the same — whether the full £5,700 is realistically reachable, and how the 270 spins are released. Treat both figures as ceilings tied to deposit tiers rather than sums anyone receives outright, and read the wagering multiple, the maximum bet allowed while a bonus is active and any cap on bonus winnings before depositing. The limitation is straightforward: a percentage that large almost always carries proportionally heavy playthrough, and a page-sized headline cannot tell you whether that suits your budget.

Kikibet

Included because the offer — 350% up to £5,555 and 300 free spins — pairs a large match with one of the bigger advertised spin counts, and because it quotes in pounds, which matters for UK readers wanting a GBP account rather than conversion at every deposit. Our contact form sees questions about which slots the spins are valid on and how long they last. Free spins are usually restricted to named games and expire in days, not weeks. The drawback: a 350% match on a modest deposit still produces a bonus balance most players will struggle to clear within a short expiry window.

Betninja

The one readers mention when they want something simpler. £1,000 bonus and 100 free spins to all new players is a flatter, more legible proposition than the four-figure multi-tier packages elsewhere on our list, which makes it easier to check the terms line by line. Questions we get tend to concern qualifying deposit minimums and whether the spins arrive at once or in daily batches. The limitation is the flip side of the simplicity — a smaller spins allocation than several rivals, and "all new players" still means the standard eligibility rules apply.

The rest of the list at a glance

Note the currencies. Offers quoted in euros or dollars usually mean a non-GBP account, so a debit card deposit from a UK bank may attract a conversion charge at both ends. That is one of the most common things readers write to us about, and it is worth checking before you deposit rather than afterwards.

Money questions we answer most often

Taking part costs whatever you deposit — nothing on this site is free to use in the sense that no money is at risk. Minimum deposits at these operators typically start in the £10 to £20 range, though the qualifying minimum for a welcome package is often higher than the site's general minimum, and free spins frequently require the larger figure.

• Debit cards — the usual UK route, normally instant on deposit. Credit cards cannot lawfully be used for gambling by consumers in Great Britain.
• E-wallets — fast in both directions where offered. PayPal is uncommon at offshore casinos, so verify rather than assume, and note that some bonus terms exclude e-wallet deposits.
• Bank transfer — slower, usually a few working days, and often the fallback for larger withdrawals.
• Cryptocurrency — offered by some operators, including poker-focused ones. Settlement can be quick, but the value moves and there is no chargeback route.

Withdrawals are where most complaints start. Expect an identity check before your first payout, a possible source-of-funds request on larger sums, weekly or monthly withdrawal caps, and a separate cap on how much bonus-derived winnings you can cash out. If a payment is late, contact the casino's support team in writing, keep the thread, and only then tell us if you think our page described the process inaccurately.

What these sites offer beyond free spins

The spins are the hook; the catalogue is the product. Across the operators above you will typically find slots in the greatest number, spanning low-volatility games that pay small and often and high-volatility titles that do the opposite, with RTP figures published per game. Alongside those sit progressive jackpots, RNG table games including blackjack, roulette and baccarat, and live dealer rooms streamed with a human croupier. Most run properly on mobile browsers, though live tables are the heaviest on connection quality.

Several of these brands also run a sportsbook beside the casino, and that changes how offers behave. Sports free bets carry minimum qualifying odds — often around 1.50 in decimal terms — and apply to pre-match and in-play markets, accumulators, bet builders and sometimes esports. Cash-out may be disabled on a qualifying bet. Where a shared wallet covers both products, casino bonus funds usually cannot be moved into sports betting; check the terms rather than assuming. CoinPoker sits slightly apart from the others as a poker-led platform, so its bonus release mechanics differ from a slots welcome package.

Eligibility, regulation and the limits of what we can advise

You must be 18 or over. The casinos on this site are not licensed by the UK Gambling Commission and therefore do not participate in GAMSTOP, the national self-exclusion scheme covering Great Britain. They hold overseas licences instead — Curaçao is the most common. That means UK consumer protections attached to a Gambling Commission licence, including the dispute routes and the deposit-limit and self-exclusion requirements that come with it, do not apply, and an operator accepting British customers is not the same as being authorised to serve them. We verify what an operator publishes about its licence; we cannot warrant that any casino is safe, and we never guarantee a withdrawal.

If you are registered with GAMSTOP, your exclusion runs for the period you chose and cannot be lifted early. Playing at a site outside the scheme during that period defeats the purpose of registering. Blocking software on your devices, bank-level gambling blocks and deposit or loss limits are practical additional steps. GamCare runs the National Gambling Helpline on 0808 8020 133, free and open 24 hours. Our responsible gambling guidance sets out these options in full, and the site terms explain the basis on which this information is published.

Before you write to us

If your question is about how a particular offer works, it may already be answered in our reviews of non GamStop casinos, which carry the current terms as we last verified them. If it is not there, or if what you are reading no longer matches the operator's site, that is worth an email — reader corrections are the fastest way we find stale pages. Send the detail, give us the date, and we will look at it.